Returns & Exchanges
At PeakFootwear, we want you to be completely satisfied with your purchase. If your new shoes aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Footwear
Place the unworn shoes in their original box and secure them inside a shipping mailer to ensure they arrive back at our warehouse safely.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Refund
Take your package to any authorized carrier location; once we receive and inspect your return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing